Training Information

Rachel Glazer

Rachel Glazer

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Rianna Weil

Communication & Conflict

Principle & Standard

7. Leadership & Organizational Culture

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Course Description

Tired of miscommunication getting in the way of productivity? Learn ways to look at your communication styles and tactics to make conflict productive and peaceful.

Learning Objectives

Participants will be able to...

  • produce an impact statement to reflect back on others’ experiences.
  • identify their communication style and how they can improve their communication.
  • distinguish empathetic listening from active listening.